Return Policy for Lonetree BBQ

Last Updated: 2024

At Lonetree BBQ, we want you to be completely satisfied with your purchase. If you are not entirely satisfied with your purchase, we’re here to help. Please review our return policy below:


  • You have 30 days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.


  • Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
  • If your return is approved, we will initiate a refund to your original method of payment.
  • You will receive the credit within a certain amount of days, depending on your card issuer’s policies.


  • If you wish to exchange an item for a different one, please contact us to discuss the details. You may be responsible for any price difference and shipping costs associated with the exchange.


  • You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non­refundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.

Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us immediately with details and photographic evidence of the damage. We will work with you to resolve the issue promptly, either by providing a replacement or issuing a refund.

Contact Us:

If you have any questions about our return policy, please contact us